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Quality Assurance Tech II

Chelmsford, MA 01824

Employment Type: Direct Hire Industry: Light Industrial/Manufacturing, Professional/Administrative Job Number: 58568 Office Location: Salem

Job Description

Our client  is a growing, innovation-driven company on the forefront of delivering medical devices to save lives, and software solutions to improve efficiency. With customers in more than 140 countries, they continue to expand their  reach, as well as their  product offerings. Hospitals, emergency medical services (EMS), and others trust them  to provide high-quality products and exceptional customer service.   They are currently seeking a candidate to work in the Quality Assurance department helping with inventory management. This would be a great opportunity to join a department that has great potential for career growth! The current position requires great data entry skills to update the inventory software, as well as the ability to physical transfer the inventory within the facility.  

Job Summary:


This individual will support procedural requirements of ZOLL's complaint handling, customer turn­ around and event reporting systems. Supports quality improvement, corrective and prevention action program. Supports and manages vendor (product, accessory, and subassembly) field returns. Works under general supervision. Reports to Supervisor and/or Quality Assurance Manager.


Essential Functions:

  • Review product investigations for completeness and to establish root cause as required (system level and/or component level)

  • Communicate with customers and suppliers

  • Document investigations as appropriate

  • Propose corrective action on an as needed basis

  • Perform internal and external audits as part of the corrective and preventive action system

  • Perform other duties as assigned.


Skill Requirements:

  • Knowledge of commonly used concepts, practices and procedures related to electronics technology

  • Basic computer skills in a MS Windows environment. Familiar with MS Office, including Excel and Word

  • Knowledge of FDA QSR requirements

  • Knowledge of Medical Device Reporting including international regulations preferred.

  • Must be able to communicate verbally and in writing and work effectively within a multi-disciplined organization


Required/ Preferred Education and Experience:

  • 4+ years related experience preferred
  • Knowledge of electro-mechanical assembly methods preferred Knowledge of mechanical and electronic test equipment preferred

Don't feel you are the best fit for this job but know someone who is? Refer someone who is hired for this role (or ANY other) and we will offer you a referral bonus for helping us to keep our client happy.

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