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Techneeds
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IT Support Professional
2025-04-24
2025-07-13
Employment Type:
Direct Hire
Industry: Technology
Job Number: 61798
Office Location: Salem
Job Description
Our client is seeking an IT Support Professional for their manufacturing operations in MA and NH.
They offer a hybrid schedule, 3 days in the office and 2 days remote unless needed in the office.
Join a world-class team that provides innovative technology solutions for our global customers.
Key Responsibilities:
• Support internal staff and provide solutions to their problems while working within defined SLAs
• Configure, Deploy and Troubleshoot hardware, software and network devices
• Work with other members of the IT team to ensure the security and resiliency of the corporate network
• Both follow and create documentation of processes and solutions to issues
• Assist with the training and onboarding of new staff
Requirements:
Our ideal candidate brings a wealth of experience and should possess the following:
• Associate or bachelor’s degree in information technology or related field
• 2-4 years of experience in a customer support role
• Strong verbal and written communication skills
• Experience similar to A+, MSCA or CompTIA
• Strong Knowledge of Microsoft Windows Operating Systems
• Ability to work with and around ITAR resources
Think you know someone who'd be perfect for this role?
Even if you're not interested in this job opportunity, if you refer someone who gets hired for this position (or any other opening!), we'll show our appreciation with a referral bonus.
Spread the word and help us find top talent!
Stay in the Loop:
They offer a hybrid schedule, 3 days in the office and 2 days remote unless needed in the office.
Join a world-class team that provides innovative technology solutions for our global customers.
Key Responsibilities:
• Support internal staff and provide solutions to their problems while working within defined SLAs
• Configure, Deploy and Troubleshoot hardware, software and network devices
• Work with other members of the IT team to ensure the security and resiliency of the corporate network
• Both follow and create documentation of processes and solutions to issues
• Assist with the training and onboarding of new staff
Requirements:
Our ideal candidate brings a wealth of experience and should possess the following:
• Associate or bachelor’s degree in information technology or related field
• 2-4 years of experience in a customer support role
• Strong verbal and written communication skills
• Experience similar to A+, MSCA or CompTIA
• Strong Knowledge of Microsoft Windows Operating Systems
• Ability to work with and around ITAR resources
Think you know someone who'd be perfect for this role?
Even if you're not interested in this job opportunity, if you refer someone who gets hired for this position (or any other opening!), we'll show our appreciation with a referral bonus.
Spread the word and help us find top talent!
Stay in the Loop:
- Sign up for email notifications to hear about new openings as they're posted.
- Visit http://jobs.techneeds.com regularly to see our latest opportunities.
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Discover your next career opportunity in the vibrant community of Peabody, Massachusetts! Nestled in the heart of the state, Peabody offers a perfect blend of historic charm and modern innovation. With renowned landmarks like the Witch Trials Memorial and the picturesque Brooksby Farm, this area boasts a rich cultural heritage that is sure to inspire. Indulge in the delectable local cuisine, catch a show at the Peabody Essex Museum, or root for the Boston Red Sox at Fenway Park just a short drive away. Join us in exploring job opportunities that offer growth and fulfillment in this dynamic region. Your dream career awaits in Peabody!