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Customer Account Specialist

Springfield, VT 05156

Employment Type: Contract Industry: Professional/Administrative Job Number: 58471 Office Location: Lebanon

Job Description

Our client is seeking a Customer Account Specialist who will be responsible for selling technology products and services to customers. This important role requires a dependable and friendly personality to serve as the front line of customer interaction.  The position includes a base salary with opportunities to earn commissions as well (Hours: 8am to 5pm).

Daily Activities:
  • Handle customer calls, emails, and online chat inquiries.
  • Assist customers with service issues, billing inquiries, upgrades, and new features.
  • Offer sales promotions and cross-sell or upsell to existing customers.
  • Post payment to accounts, or research and resolve billing and payment issues.
  • Perform clerical duties such as data entry and record maintenance.

You would be a good fit for this role if you are or have:
  • Previous experience in a sales-oriented role.
  • Motivated to reach individual and team sales goals.
  • A self-starter who works well in a fast-paced, customer-centric environment.
  • Proficient with MS Office, specifically MS Excel and Word.
  • Strong communication skills and very comfortable being on the phone.

This is a great opportunity if you enjoy working in your home office. Interested candidates should be local to the office for an occasional on-site meeting.  Our client is a small family-owned company providing its services to Vermont for over 125 years! This is a company where you can find stability and growth. They truly have a focus on their customer base and unbeatable technology.


Job Requirements

sales, customer service, data-entry, CSR, banking, account, management, sales associate, selling
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