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Customer Support Specialist I - Seasonal

Norwich, VT 05055

Employment Type: Contract Industry: Administrative Job Number: 49953

A client of ours is seeking a Customer Support Specialist to provide our client Customers with service that  exceeds their expectations, provides satisfaction, and adds value to our products, differentiating our client in our customer' s minds. To support our client Customer Support team in their efforts through the holiday season.

ESSENTIAL JOB FUNCTIONS
  • Providing exceptional customer service to our client customers
  • Receiving and entering customer orders by phone and mail
  • Responding to all incoming customer contacts through mail and phone
  • Using effective problem solving skills provide customer resolution and satisfaction in all customer interactions
  • Other duties as assigned

MINIMUM JOB REQUIREMENTS
  • Passion for our client and its products
  • Ability to offer strong customer service to all customers
  • Strong problem solving skills
  • Positive attitude
  • Proficient with computers
  • Strong written and verbal communication skills
  • Ability to work as part of a team serving the needs of our client customers
  • Ability to multi task in a fast paced environment
  • Flexible schedules including required evenings and weekends

EDUCATION/EXPERIENCE
  • High school diploma or the equivalent
  • 1 - 2 year' s customer service experience

PHYSICAL REQUIREMENTS
  • Ability to remain stationary for extended periods of time.

Don' t feel you are the best fit for this job but know someone who is?   Refer someone who is hired for this role (or ANY other) and we will offer you a referral bonus  for helping us to keep our client happy.

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