Quality Manager - 1st Shift
Portsmouth, New Hampshire | Direct Hire
Our client who has a Reputation for designing and building electrical connectors / fiber optics is now looking for a Quality Manager
Position Summary and Responsibilities:
The Quality Manager will liaise with all departments in the development and execution of plans to improve the overall quality of the site. The Quality Manager serves as a catalyst for change and continuous improvement within the organization. He/she must demonstrate strong commitment to team development and proven ability to lead through influence.
Essential Duties and Responsibilities:
Establish/maintain/monitor QMS scorecard and quality KPI metrics relative to the manufacturing site initiatives.
Overall responsibility for maintaining effective QMS system in compliance with ISO9001 and additional quality related customer requirements.
Conduct periodic QMS reviews and update upper management on results.
Consult with the various management teams on strategic initiatives as well as other critical issues. Collaborate with management to develop business practices and procedures that support Lean Six Sigma and continuous improvement methodologies.
Responsible for guiding the local QFE program and for supporting/tracking the various continuous improvement initiatives throughout the facility.
Responsible for the effective execution of internal and supplier audits, as well as hosting customer audits as required.
Establish and maintain relationships with key customer quality representatives to fully understand customers’ quality requirements.
Develop and manage the Quality department’ s operational budget.
Track the Price of Nonconformance costs – identifying opportunities and addressing root causes.
Facilitate, train and promote “ Zero-defect” methodology for all processes. Lead the organization to meet/exceed quality goals and commitments.
Work with management to ensure best practices are shared across the organization.
Overall responsibility for effective root cause analysis, CAPA and timely/routine communication with the customer(s). Conduct risk assessment to determine priority and level of actions.
Train/develop quality personnel and teams.