Inside Sales Representative
Westford, Massachusetts | Contract
Primary responsibilities will include, but not limited to, the establishing; nurturing and maintaining of customer relationships (old and new). Follow established policy/procedures including receiving customer requests; generating quotes; and receiving purchase orders. Provide communication with our customers.
Summary of essential job functions
You will be expected to follow established policies/procedures to ensure that the overall customer experience is smooth and fulfilling. Customer calls; questions; requests will all be handled with the utmost respect and professionalism. Each sales representative will be assigned a customer base / requests depending on their individual experience and knowledge (ie: ceramics, metals, etc.). You will work closely with the Planning Department for communication purposes, which may result in contacting customers with concerns (ie: delays; material; etc.). Internally, you will be the customer’ s advocate, as well as, the advocate of Laser Services when dealing with customers.
- Ability to read blue prints;
- Experience with E2 software;
- Time Management
- Experience dealing with customers – (in person and via phone)
- Professional demeanor
- Knowledge of LSI Policy/Procedures for job performed…
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