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IT Desktop Support Technician - 1st Shift

Lawrence, MA 01840

Employment Type: Contract Industry: Technology Job Number: 59065 Office Location: Salem

Job Description


Our local client was formed from a collaboration between a global leader in power conversion solutions, and an established electronic test and assembly company. This company has evolved into one of the fastest growing providers of semiconductor and electronic components.

They are currently looking to hire an experienced IT Desktop Support Tech which is 100% onsite at its local Electronics Manufacturing facility in Lawrence, MA. 

This is an aspiring mid-level IT Helpdesk position with primary responsibility to provide desktop support to end-users.
The IT Desktop Support Tech will be responsible for the installation, maintenance, and use of desktop technology and for the purchase and installation of hardware and software.
The position requires a high level of customer service.

May be assigned to small projects or to phase(s) of larger projects outside of Primary IT Responsibilities.

Position is 100% on-site Monday - Friday from 7AM - 3:30PM.


Desired Qualifications and Experience:

• Active Directory – managing active base of computers and users as needed
• Hardware & OS Troubleshooting skills
• IT Ticket System – provide day-to-day desktop and conference room support
• PXE Boot imaging system – or any other imaging system
• Microsoft Office 365 support experience
• Nice to have but will train on Bitlocker experience
• Scripting common tasks in PowerShell
• Windows software deployment knowledge
• PC hardware troubleshooting
• Nice to have – basic networking connectivity
• Troubleshooting Outlook with Exchange
• High quality customer service skills
• 2-year associate degree or equivalent work experience

Beneficial if knowledge of any of the following application packages:

• Windows Active Directory/Domain Services
• SQL
• MS Office
• Adobe Acrobat
• Minitab
• Infor – Syteline
• VEEAM
• Fortinet 


IND3

Job Requirements

Technical Support, Computer Systems, Software, Hardware, Troubleshooting, Outlook, Exchange, Scripting, Windows, MS DOS, Networking
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About Lawrence, MA

Ready to take the next step in your career? Explore our job opportunities in the vibrant area around Lawrence, Massachusetts! Known for its rich history and diverse community, the Lawrence area offers a unique blend of culture, growth opportunities, and unforgettable experiences. From the picturesque beauty of Den Rock Park to the vibrant art scene at Essex Art Center, there's something for everyone here. Indulge in the region's famous clam chowder or catch a game of the beloved Boston Red Sox at nearby historic Fenway Park. Join us in discovering all that this enchanting region has to offer and find your perfect career match today!