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Applications Engineer

Worcester, Massachusetts | Direct Hire

Job ID: 47697 Industry: Engineering

Job Purpose: To provide engineering support to sales, manufacturing, and customers to provide the best possible solutions for new and existing opportunities.

Key Responsibilities:
  • Provide pre-sales technical assistance
  • Provide product education to customers
  • Provide after sales support services
  • Work with customers on solutions to new projects
  • Specify solutions working from customer specs
  • Support sales and engineering team to grow existing customer base
  • Provide phone support
  • Maintain documents and records
  • Provide customer service in house as well as at customer locations
  • Provide technical assistance to manufacturing as needed
  • Provide training for equipment and procedures
  • Follow on customer leads
  • Possible website support and assist with technical support for advertising, e-commerce experience a plus.
  • Hybrid vehicle knowledge a plus.

Ideal candidate will be/have:
  • Experience with electric motor design
  • Proficient with brushed and brushless servo motors
  • Proficient with servo motor controls and drives
  • Experienced with encoders, hall assemblies, and other feedback devices
  • Experienced with gearboxes, brakes, etc.
  • Excellent communication skills (verbal and written)
  • Excellent organizational skills
  • Experienced with Autodesk Inventor and AutoCAD
  • Experienced with Excel and Word
  • Knowledge of LabView and computer integrated motor testing
  • Knowledge of technical documentation creation per ISO 9001 standards
  • Comfortable in front of customers
  • Education (BA Electrical Engineering)
  • 2 to 5 years experience

Don' t feel you are the best fit for this job but know someone who is?   Refer someone who is hired for this role (or ANY other) and we will offer you a referral bonus for helping us to keep our client happy.

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